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  Universal Low Income Transit Pass program information

What is the Low-Income Monthly Transit Pass?
• It is a discounted monthly adult transit pass for Calgarians with incomes lower than 75% of the Low-Income Cut Off set by the Federal Government (see box below).
• It allows eligible participants to purchase one Low-Income Monthly Transit Pass each month.
• The program, which began in August 2005, is unfunded but has been extended by Calgary City Council until December 31, 2008. Continuation of the program beyond December 2008 depends on further Council approval.

How much does it cost?
• It costs $37.50 per month.

How do I qualify?
You must:
• live in Calgary for one year or longer and have proof of mailing address
• be 18 years old or older
• provide photo identification
• have a family income lower than the amount in this chart:

Total before tax (gross) income must be less than:
1 person: $16,249.50
2 person family: $20,229.00
3 person family: $24,869.25
4 person family: $30,194.25
5 person family: $34,246.50
6 person family: $38,623.50
7 or more person family: $43,002.00

• Family includes all people living together at one address related by blood, marriage, adoption, or common-law.
• Total before tax (gross) income is shown on line 150 of your 2006 income tax “Notice of Assessment”.

How do I prove my family income?
• When you apply for the pass, you must bring your 2007 "Notice of Assessment". After filing your annual tax return, you will receive this in the mail from Revenue Canada (call Revenue Canada at 1-800-959-8281 for more information).
• You must also provide the 2006 "Notice of Assessment" for every family member 18 years old and over that live with you and are listed on your application form.
• NOTE: The “Notice of Assessment” is the only proof of income accepted. If you are an AISH recipient, please see the next section.
• If you have children, you must show your Alberta Health Care card.

What if I am receiving AISH benefits?
• Fill out the application form and provide your Health Benefits card with the “x” classification at the start of your recipient card number. If you receive AISH, but do not qualify for the Health Benefits, please provide a current copy of a letter from the Alberta Government, Seniors and Community Supports, stating the applicant is a qualified recipient of AISH benefits. Once you have been approved, you may purchase a Low- Income Monthly Transit pass at any designated location (see below for more information).

How do I apply?

STEP 1: View the Calgary Transit application form (new window)

STEP 2: Either you, your legal guardian or trustee must bring the following:
1. The completed application form
2. 2007 Notice of Assessment OR most recent Health Benefits card with “x” classification (AISH recipients)
3. 2007 Notice of Assessment for each family member 18 years and over listed on your application form
4. Alberta Health Care card if you have children
5. Photo identification

TO: Calgary Transit Customer Service Centre
224-7th Ave S.W.
10:00 a.m. - 5:30 p.m. Monday - Friday

OR: Village Square Leisure Centre
2623 - 56 Street N.E.
9:00 a.m. - 4:00 p.m. Mon - Fri
9:00 a.m. - 12:00 p.m. Sat

• NOTE: If you use Access Calgary, you may apply for the Universal Low Income Transit Pass by mailing the same documents listed above with your Access Calgary number to:

Low Income Monthly Transit Pass Program
Calgary Transit (DT166)
PO Box 2100, Station M
Calgary, AB T2P 2M5

When do I find out if I qualify?
• If the application form is filled out correctly and you bring all required documents you will find out if you are approved while you are there.
• If you use Access Calgary and have mailed in your application form, you will find out if you are approved within two weeks.

Will everyone in my family get a pass?
• If your application is approved, dependants 18 years and over that live with you and are listed on your application form will also be approved.
• If the person applying is an AISH recipient and the Health Benefits card has the “x” classification, all dependants listed on the Health Benefits card who are 18 years or older will also be approved.

How do I buy my pass?
• When you buy your pass each month, bring your photo identification to one of the places that sell Universal Low Income Transit Passes (listed below).
• You may choose someone else (for example, a family member) to pick up the pass for you. Their name must be listed on your application form in Section 3 (“Who can pick up my pass?”).

Do I have to reapply every year?
• Yes, because your income may change each year.

When do I reapply?
• You will need to reapply for the Universal Low Income Transit Pass by August 2007.
• NOTE: Individuals on AISH do not have to reapply.

Rules of the Universal Low Income Transit Pass:
• The Universal Low Income Transit Pass is for the registered person only. It can not be used by anyone else.
• You may use the Universal Low Income Transit Pass on all Calgary Transit public services.
• Access Calgary customers can use the pass for shared-ride services.
• Your name and registration number must be written on the back of the pass.
• You must carry your pass and photo identification with you at all times when using Calgary Transit.
• If you do not follow these rules, you may be fined under Transit By-Law 4M81 and will not be able to buy a Universal Low Income Transit Pass in the future.
• For more information call 262-1000 or visit Calgary Transit

Sales Centres:

Calgary Transit Customer Service Centre
224 - 7 Avenue S.W. 10 a.m. - 5:30 p.m. Monday to Friday
Cash, credit card or debit card

City Cashiers, 3rd Floor, Municipal Building
800 Macleod Trail S.E.
8 a.m. - 4:30 p.m. Monday to Friday
Cash or debit card

Village Square Leisure Centre
2623 - 56 Street N.E.
6 a.m. - 9:30 p.m. Monday to Friday
8 a.m. - 9:30 p.m. Saturday
8 a.m. - 5:30 p.m. Sunday
11 a.m. - 4:30 p.m. Statutory Holidays
Cash, credit card or debit card

Southland Leisure Centre
2000 Southland Dr. S.W.
5:30 a.m. - 9:30 p.m. Monday to Friday
7:30 a.m. - 9:30 p.m. Saturday
7:30 a.m. - 5:30 p.m. Sunday
11 a.m. - 4:30 p.m. Statutory Holidays
Cash, credit card or debit card